HomeAbout us

About us

Striving never ends; innovation never stops. In this highly competitive marketplace of information technology one thing is constant and that is none other than change. Every hour some new technology is born somewhere in the world and the global village is somehow hit by its hidden waves. Unless alert and updated no organization is supposed sustain the competition to ensure customer satisfaction. To cope up with this rapidly changing environment the industry leaders are always in quest of innovation in customer service to have winning edge over the customers at large. We at PTPL are no exception.  We have emphasized on our expertise as far as customer service is concerned and picked up choicest technologies from the vast expanse of the industry to the benefit of the customers. The host of solutions catered by us includes Thin Client and Networking solutions along with their annual maintenance contracts.

Innovative solution, world-class service oriented with customer satisfaction being our business philosophy we aim at maximizing the gain of the beneficiaries through precision in understanding the need of the customer and promptness and efficacy in delivery matrix. Apart from catering the above technologies to the customer we offer sales and service of desktops, laptops, printers, scanners, UPS and other accessories. We always maintain a close connectivity with our clients giving them regular updates on emerging technologies to keep their network smooth and trouble-free. Our in-depth understanding of network security and data integrity is dedicated to the safety and security of the customer IT infrastructure. In accordance with our policy we have highly skilled professionals on our payroll to extend our service and support to the IT and IT-enabled industries.

We also undertake third party maintenance contract with the corporate clients as another avenue of revenue to our organization.

• Mission : Mediocrity never excels and when it comes to IT Solutions catering to clients of variable profiles. One thing is common to every client – find a study shoulder to rest upon and have all business challenges got over by the solution provider entrusted. Naturally our sole goal is to earn the trust and satisfaction of our clients at large. In a nutshell our mission statement goes with the saying - commit to fulfill not fail.

• Vision : In the acute competitive environment of the world today every sphere of our life is intensely demanding – if we fail to deliver the goods on time, we are left behind while others pace to advance. Hence we have visualized where we shall stand some twenty years down the line – right at the core competence of the global war in information technology with the highest level of knowledge, experience, expertise and intensity which define international professionalism!

• Expertise : Right from the inception we have never compromised with knowledge and its varied applications across the solution vertical matching to the specific necessity of the client. Our delivery mechanism stands on exclusive study and research fetching the pearl of solution from inside the hidden oyster at the sea bed of knowledge.  Hence expertise is what they call customer satisfaction!

• Strategy of Action : We strategize our actions in the following manner – Problem Analysis and find a number of options with regards to solution without undermining the clients’ profile; simultaneously we offer a freehand to our clients to choose from the available options tailor-made for them, which creates unanimity without slightest discontent.

 

Positive SSL